[Resolved]  KSRTC — Boarding Point

Website:

www.ksrtc.in

PNR:J52991340, Journey Date"27/09/2015, Hyderabad to Bangalore. Departure Time:22:15 PM I Booked the above ticket, and boarding point i got was MGBS(Mahatma Gandhi Bus station), So i reached the boarding point 45 mins prior. Waited there like normally, and around 22:00 PM felt weird that the bus was still not at the platform.So called the conductor([protected]), who then informed the bus will not come to the bus stand! and asked me to come to some other Bangalore highway. I asked him why the boarding point was changed and why was'nt i informed, he said due to the vinayaka chavathi nimarjan there is a lot of traffic and the bus would not come inside the city and sms was sent to the passenger's but i never received any sms from KSRTC and he said he would wait for 15 mins extra and you can come and cut the call. Now at a unknown place, i could not get an auto to the bangalore highway was no one was ready to come and obviously i missed the bus.I request KSRTC to refund my money as it is completely KSRTC's fault of not updating the Change in BOARDING POINT well in advance atleast 1 hour before Departure.