[Resolved] KSRTC — Excess bus fare charged | |||
Excess bus fare is charged for the journey from KANCHIPURAM to BANGALORE. PNR: J40243776, Journey Date: 14/01/2014 and PNR: J40227552, Journey Date: 05/01/2014. The actual bus fare is Rs. 256 + online reservation charges. However i was charged Rs. 312 of PNR: J40243776 & Rs. 343 of PNR: J40227552. When this was complained to [protected]@ksrtc.org, I got a reply that the difference amount will be refund once the journey date is over. Now it is more than 15 days, but so far there is no refund received. Also there is no response for the subsequent follow-up mails. Looking for a necessary action on this complaint. Was this information helpful? | |||
Complaint marked as Resolved
The AWATAR team had replied to my email and initiated the refund process. I had been told that the refund will be within 7 days. | |||
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![Karnataka State Road Transport Corporation [KSRTC] Phone](/img/bn/phone.svg "Karnataka State Road Transport Corporation [KSRTC] Phone"){kind=small}
+91 80 4455 4422
+91 44 2479 4442
+91 77 6099 0035
![Karnataka State Road Transport Corporation [KSRTC] Website](/img/bn/www.svg "Karnataka State Road Transport Corporation [KSRTC] Website"){kind=small}
![Karnataka State Road Transport Corporation [KSRTC] Address](/img/bn/location.svg "Karnataka State Road Transport Corporation [KSRTC] Address"){kind=small}
Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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