KSRTC — Failed Transaction Refund not yet received

Address:

Dakshina Kannada, Karnataka

I tried to book a return ticket from Mangalore to Bangalore and return today and the amount is deducted from my bank account but the ticket did not get confirmed. It was a failed transaction and the amount got debited from my account but ticket not confirmed/failed. i am continuously calling and dropping mails to as mentioned in site but they have not refunded to my account yet.could you please help me on this?