Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Failed Transcation Money is not refunded back by KSRTC

sarathsuku

Address:

Bangalore, Karnataka

I, Sarath Sukumar, tried booking a seat through ksrtc website on January 1, 2105 but the transaction got failed after deducting money from my State Bank of India account. Kindly note the details I used for booking. Log in id: [protected]@gmail.com Journey: Ernakulam to Bangalore Date: 11/01/2015 Mobile no: [protected] KSRTC OB No: OB14261456 Transaction date: 01/01/2015 Amount to be refunded: 1201 Rs Bus Booked: Airavat Multi Axle Volvo I repeatedly mailed to [protected]@ksrtc.org on Jan 1, Jan 4, Jan 5 and Jan 10. So far nobody did good for this cause. Kindly help me in this,

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Complaint marked as Resolved

Verified Support

Jan 14, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir / Madam, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext 280 (SBI) or 283 (other banks),[protected]direct) during office hours on all working days quoting KSRTC OB reference no. and user ID. With regards Awatar Support

Verified Support

Aug 10, 2015