Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Failure to return amount paid

Alice Tongb

from Bengaluru, Karnataka

Address:	Udupi, Karnataka, 576104
Website:	www.ksrtc.in

I had tried booking a bus from Manipal to Bangalore on the ksrtc website. The ticket was for 29th November, 2015, Sunday, Flybus boarding from Manipal petrol pump station. The date of transaction was 8th November, 2015. The OB no. is: OB17798922. The amount debited from my account was Rs. 2483. The transaction status shows failure but the amount was debited from my account and i received no ticket confirmation. please help. I am a student and cannot afford to loose such sum of money. Thanking you Alice Tongbram [protected]@ymail.com

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Complaint marked as Resolved

Verified Support

Nov 27, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, Your ticket is not booked and we have forwarded your request to Account section of KSRTC for verification and making refund, if KSRTC has been credited with this amount. If refund or communication is not received within seven working days, you are requested to contact Accounts section of KSRTC, by email to [protected]@ksrtc.org and / or telephone no. 22221321 Ext. 283,[protected]direct) during office hours (between[protected] hrs on Monday-Fridays and[protected] hrs on Saturdays) on all working days quoting KSRTC OB reference no. or user ID and transaction date. We regret the inconvenience caused to you and solicit your co-operation in this matter. Regards, Awatar support.