[Resolved] KSRTC — KSRTC - Rude Behaviour and Abusing by Driver and Conductor Bus No. KA-925, PNR: J50754504 | |||
Dear Sir, I am a frequent traveler in KSRTC bus. From Bangalore to pondicherry at least 3times a month. But, yesterday incident made me feel so bad and pushed me into frustrating level. I Booked the ticket 31/05/2015 from Pondicherry to bangalore. But i requested the the conductor, by phone no. which came in SMS, that i will get board at Tindivanam. I used to do that many times. But, this time the way the crew responded me ridiculous. They were started abusing me very badly over the phone and disconnected. After several call he picked up my phone and continuing the same language. Finally they picked up me from Tindivanam and again Driver and conductor were yelling at me in front of other passengers. They have no rights to do that to the passengers. And they were saying go and complaint were ever you want to. Both were consuming Alcohol during driving. I couldn't able to identified their names, because driver and conductor were not weird their name batches. And Driver was not in his uniform was wearing casual dress. Passengers are not a slave to them. whatever they say we have to take it. This is huge concern. This needs to be addressed immediately. Hope management will take an action against Driver and conductors. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 02, 2015 Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir,
We are in receipt of your complaint, details has been examined. The service pertains to Bangalore central division. Hence your complaint has been forwarded to concerned division ([protected]@ksrtc.org/[protected]@ksrtc.org) with request to verify the matter and take suitable action.
We regret the inconvenience caused to you.
Regards,
Awatar support.
| |||
Add a Comment | |||
21%
Complaints
3239
Pending
0
Resolved
687
+91 80 4455 4422
+91 44 2479 4442
+91 77 6099 0035
Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
Post your Comment