[Resolved]  KSRTC — Payment successful but tickets not booked

Address:Bangalore, Karnataka

Hi, I had booked ticket for journey on 24/12/2014 at 10.30 pm in ksrtc bus from bangalore to Tirupathi on 18/12/2014.But I didnt get any confirmation mail or message regarding ticket booked. But an amount of 562/- and Rs 619 have been deducted from my account. Kindly check and refund the amount deducted at the earliest and do the needful. Account No.[protected] Ing Vysya BanK transaction date: 18/12/2014 Ref No: R[protected] & Ref No: R[protected] Seat No: 11 email-id: [protected]@yahoo.com
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Complaint marked as Resolved 
Verified Support
Aug 11, 2015
Karnataka State Road Transport Corporation [KSRTC] Customer Care's response
If you are online user, please provide OB no. from my itineraries of your account OR online user ID and transaction date. OR If you are guest user, please provide OB no. OR email ID and transaction date.
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I booked ticket from kalladka to Bangalore for tomorrow 30.06.2021.Amount is credited from my account and if I check in status at ksrtc menu it shows failed.i attached transaction details below

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    Karnataka State Road Transport Corporation [KSRTC] Phone
    +91 80 4455 4422
    +91 44 2479 4442
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    Karnataka State Road Transport Corporation [KSRTC] Address
    Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai, Dharwad, Karnataka, India - 600107
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