Karnataka State Road Transport Corporation [KSRTC]

[Resolved] KSRTC — Rajahamsa/suhas new buses maintenance from bidar depot

kalyani controls & systems kalyani controls & systems

from Hyderabad, Telangana

Address:

Bangalore, Karnataka

Sir i am regularlarly travelling from bangalore to hyderabad to and fro by using KSRTC Suhas services belongs to Bidar depot. Why these buses are so dirty inside, seats are sticking, seat covers contains lot of dust, no neck rest cusions, and no mobile charges. Many complaints i lodeged but no response so far, recently i travelled in suhas bus my pnr no is H51076816 dt 15.6.15 from Hyderabad to bangalore - please check this bus inside, how the passenger will sit comfort in seat and travel such long distances - surprisingly no mobile charges in Rajahamsa and Suhas services. Why the buses are not maintaining clean - why no inspections sudden - if we complaint at bus alighting point they are not at all caring. If possible develop and maintain clean. Srinivas [protected] Bangalore

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Complaint marked as Resolved

Verified Support

Jun 18, 2015

Karnataka State Road Transport Corporation [KSRTC] Customer Care's response Sir, We are in receipt of your complaint, details has been examined. The service pertains to Bidar division. Hence your complaint has been forwarded to concerned division ([protected]@gmail.com/[protected]@yahoo.com) with request to verify the matter and take suitable action. For further query please mail to above mail id. We regret the inconvenience caused to you. Regards, Awatar support.

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Comments

shreeharsha GN

This is one of the worst service i have seen. Not clean, bad timings maintained and is of high price. I travelled from Hyderabad to Bengaluru for the first time in this suhas bus, but was utterly dissapointed. The ksrtc website showed this will reach bangalore by 6:40 am (Dep from Hyd: 10:30pm), but the bus reached bangalore by 10:30 am. Imagine the trauma i
had to go through as it stopped on every bus terminal at every city and
some hotels for dinner, coffee etc. Bus crew stops now and then for
their needs. I will never choose this service nor KSRTC. Horrible experience.