[Resolved]  KSRTC — Rude behaviour of the conductor and lack of communication

Address:

Bangalore, Karnataka

I had booked a seat from Bangalore to Puttur. The bus departure time was 10:16 PM. I did online booking and the seat was confirmed. I reached Majestic plat form number 14 at around 10:20 after which I got the message with the bus details. When I called the conductor he told me bus has already departed. When I asked why didn't you call me, the conductor started abusing me saying about the message and some other stuffs and disconnected the call. How can the bus conductor ask the driver to leave without even informing the passengers. If it was a weekday they can wait till 10:45 or even till 11:00 for the bus to get full!! Details: Date: 25th July 2015 Trip Code: 2216BNGALK Seat Number: 27 PNR NumbeR: J51723400 I need an immediate action on this and money to be refunded.