[Resolved]  KSRTC — Ticket reservation

Address:

Kottayam, Kerala

This complaint is against the bus service from pala-banglore. We don't have an option to book the ticket for this bus from pala-banglore. We have to go in person to pala depot to book the ticket from pala-banglore.Online reservation is only for journey from banglore-pala. Even if we are boarding from Mysore, we have to pay the full fare from banglore for reserving the ticket. And today morning when we went to pala depot, they were not willing to give tickets for the bus for journey from pala-mysore. They asked us to reserve the ticket till banglore, even if we are getting down in mysore. This is injustice towards the people who depends on this particular bus for to and fro journey. So now instead of 412 rs we are forced to pay 678 rs. And the officers there in pala depot won't give us the ticket the very first time we go for reserving the ticket, they'll make us come back at least 3-4 times before they give us the ticket. They will give the ticket only between 9:30 and 3:30, and again they will go out in between when we ask them fo ticket. It's like they are trying to send back the people who want to reserve tickets. We don't have any private buses or train to go to mysore. The only bus we have is this particular bus and we are fed up with the attitude of the people who are in charge of this in pala depot. We feel pity for the plight of our KSRTC services after enjoying the service of karnataka SRTC. Do take some action for this before all the malayalis out in karnataka start leaving our KSRTC and go after private services or services offered by karnataka SRTC.