Kurl - On — Mattress

Address:

560102

Hi,

I purchased a pair of kurl-on mattress (Apsara) 75x36x4 from hsr layout, bangalore on 29th june 2016. But could not use them as the mattress was larger than my bed. The seller/ kurlon distributor has given wrong mattress. He sold a larger mattress as it was costlier.. Complaint was lodged with your customer care. Your representative visited few days back to check the mattress and provide replacement accordingly. Our bed size was also taken by the representative concerned.

More than two weeks have passed; no one came to replace the mattress with suitable sized mattress. Customer care representatives are showing reluctance / making excuses which are not good on the part of such a reputed co.Instead tarnishing the image of kurl-on. May i request to do the needful at your earliest please.