Kurl-On — Cimplaint inresolved for very long time

Address:

Chennai, Tamil Nadu, 600126

I lodged a complaint with Kurlon with regarding the spring mattress which i bought in the year 2012.


Immeditely after purchasing we had a few problems and we were able to get the replacement after 6 months from KURLON as a result of rigorous followup.

Now that we have more problem on the bed sagging and raised the complaint with Complaint No . TA2308. A person from KURLON visited our place and took a photograph of the bed condition and told us that the people from service dept will get back and solution will be provided soon.

However its been more than 3 months no resolution provided and we are having problem with the mattress and that is also giving us health issues.