Company has provided very poor mattress. I have purchased mattress from an authorized dealer and after using of 5-6 days mattress showing some bunjing issue (Surface is not smooth of the mattress)
Registered complain on 23-Apr-2022 and complaint ID is 11815774 and company has replace the mattress on 13-May-2022.
Again company has provide defected mattress and facing same issue. I have register complaint under ID 13195392 on 23-May-2022. I have request company to refund my amount. I have no so much amount to spend on mad quality material.
Don't know what quality check company has followed where bad quality material has passed and mark that material as tested and OK.
Company customer care executive have no proper knowledge to attend the customer and understand the concern.
Customer care executives has no call transfer facility they have no access to forward the call to their seniors.
For all the questions they have only one answer our team will contact you in 12-48 hours and that's never happen. Was this information helpful? |
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