Kurl-On — Defective product

Address:Flat NO 102 SVR VRUSHANADRI AP

Sir good morning, i purchased Kurl on mattress customized on 16.11.2022 at Himayatnagar. As per advise of dealer, who told best support for back pain, Active 3 zone with customized was purchased on 16.11.2022 with 7 inches. My wife back surgery took place in 2015. I am a sufferer with back pain since 2001. The matter is soft, unable to sleep . Severe back pain getting in usage of this. i complained with in week to dealer. Dealer is not responding . i spoken with customer care on 28.11.2022. But nobody responding. My complain number is Complaint no 23092872 dt 28.11.22& customer care people also not responding . recently iam in touch with ur ABM Mr. Manohar. his contact number is Kurlon Abm Manohar
+[protected]. Dealer number is Prakash Mattress
+[protected]. we r facing tough situation @ home sir. we r sleeping on ground. to ur good enough, it is requested to advise concerned to replace with suitable one. iam ready to pay differential amount. my contact numbers r [protected] & [protected]. both r having whatsapp. sir pl help in this regard. tq
+5 photos
+1 videos
Was this information helpful?
No (0)
Yes (0)
Kurl-on customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kurl-on
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    663
    Pending
    0
    Resolved
    70
    Kurl-on Address
    III Floor North Block 47 Dickenson Road, Bangalore, Karnataka, India - 560042
    View all Kurl-on contact information