Kurl - On — Mattress

Address:	Bangalore, Karnataka, 560 042
Website:	kurlon.com

I have bought kurlon mattress on the last dec which is under warranty and even i have file case with kurlon on 24th april and the case id is 1314485 kurlon has sent a local technician to visit the place for verification which has been done for the same. He has collected the artefact and uploaded the same to kurlon apps. I was told that they will get processed after a couple of weeks... But things never happened even after a month when i tried to reach the customer care to check the status of the request i was told they are in process on the same. I asked to connect to next level ie deepak is the duty manager but the response is unhappy. I need help in the regard to taking it forward. I am totally unhappy with customer care executive whom i had a conversation.