KyaZoonga.com — regarding my booking for the u17 fifa world cup match on 25th oct, 2017

Address:

Purba Medinipur, West Bengal, 743248

Dear sir/madam,

This is very painful to inform you that on 23.10.2017 at around 22:54 indian standard time, i have done an online transaction from my axis bank, debit card., transaction reference no : ecom pur/kyazoonga/new delhi/231017/22:54 of rs.400/- against the purchase of 4 tickets for the semifinal of fifa under 17 world cup footfall to be held at kolkata on 25.10.2017.
But unfortunately after completing the full transaction successfully from my end, your payment gateway showed error and time out and asked me to go back to the home page for a new transaction again. But shocked to find that an amount of rs.400/-already been debited from my above debit card.

I tried to call your customer care no.[protected] several times but did not receive any response from your end.

Request you to check my transactions from your end and take necessary measures to return back my total amount of rs.400/- which was done from my debit card on 23.10.2017 without any delay else i will be left with no options but to proceed legally.

Thanks and regards,
Subhajit bose
[protected]@gmail.com