| Address: | INDIA | | Website: | www.lacasha.com |
I had placed an order for Multi Function Mini Portable Air Conditioner through website www.lacashr.com on 10th April'22 & payments of Rs 399/- was also paid by me online by my Debit card after registering in their website.My email address & mobile number were mentioned during registering in their site.I could find after logging into their site the the material to be despatched against my order number 120774 dated 10/4/22 is under process.In this context neither I got any informations in my moblie / email address about the order confirmation. Today on 1st May'22 ( after almost 20 days) again when I checked the status of my order in their website it is still showing the order is under process. I really do not know how to resolve my problem as in their website no customer care number/ contact us is available so that I could contact them directly to know the delivery status of my order number 120774 which I now conclude to be a fraud company cheating people promising to deliver online orders after collecting payments from customers.If they cannot deliver items they should refund money to the customers. I have sent them emails but there is no reply from them.Please look into the matter & help me out to resolve this issue.Regds,
Samar Ray, mobile no -[protected]/email - [protected]@yahoo.co.in
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