Lacekart.com — Wrong order received

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:lacekart.com

I dr. Swapna ch
Order #r[protected]
Ordered on 10th may 2016 for enigmatic deep beige classy embroidered saree ss039 and received a dress instead (130 designer model off white colour salwar suit at016). Even when i'm calling the customer care number given, no one is answering the call during the mentioned timings (11am-6pm) since saturday 14th of may 2016 at 4.20 pm as soon as i received the wrong order. I have even sent an email to the costumer care, they haven't responded yet. I would like to have a full refund.
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May 16, 2016
Updated by Dream7
Address of the company given on order is Shradha deep circle, causeway road, Singapore gam, katargam, Surat, India 395004
May 16, 2016
Updated by Dream7
Sorry for the wrong info, it's Lacekart.com not lacecart.com.
Complaint comments 

Comments

I give a order for blue embroidered suit but company deliver wrong order. This send me a pink gown or other. I don't like that. Both of them cost difference is also. Company deliver a gown that is 900 in their site and which I want blue suit it is 1250+ 120 with shipping charges. Their executive take 1370 total from us. I send many mail to company BT no reply from there.please tell me what I do now. Once problem is also with a company that if they want purchaser open the parcel and check it then no any problems are come and nobody give any complaints. We give order anything and they send anything in packing. That is a rubbish work. I want please refund money or change it send exact order to me

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    LaceKart Phone
    +91 90 5457 3058
    LaceKart Address
    3rd Floor Bhoomidarshan Complex NR, Manishnagar Market Dabholi Charrashta Suat, Surat, Gujarat, India - 395004
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