| Address: | Madinaguda, lakshmi hyundai service center, Ranga Reddy, Andhra Pradesh, 500049 |
3 months back i have given my i20 for general service, they have charged me 13k. Recently my car broke down, i towed my vehicle to the same service centre, first they were like the self motor broke down we are checking. After 4 hours they called me and said engine got ceased and to open the engine they are charging 2k. I asked for the estimate, at first the guy wasn't willing to give any as i insisted he said it takes around 1 lakh and it can go beyond that. I asked him not to open and gave my vehicle to a known mechanic. He said the engine oil and coolant oil are not there. Ideally they should be around 6 lts now they are of half lt, because of that there is no circulation and engine parts like (Crank, radiator, bearings) etc got ruptured and everything needs to be replaced. He charged me 35k.
Today the customer care guy called me, i told the scene and asked him i gave my vehicle 3 months back for service did you not refill the lubricants at least and how can the price variation be 70k to outside, he went into defensive mode. Worst experience. Never trust what ever the service guys tell you, have a second opinion and during servicing if they say they have refilled everything you do check whether they did what they are claiming. My advice do not visit this centre. Was this information helpful? | 
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