Lalitha Jewellery — Damaged product sold and worst service

Address:Kukatpally
Website:Facebook

We have purchased my child silver ear rings in Kukatpally and next day one ear ring damaged and I have gone to show room I have faced worest service and they said it will not their responsibility once purchase items in the showroom.i have never faced this type of worest service and they were wasted my money and time.
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Sir, I joined 2017 the old jewellery change to new gold with no wastage and making charge. That time gold rate 2700 something. Scheme is one year. Lalitha jewellery staff told, That period gold rate decrease you fixed the rate. But, increase today rate you purchase the gold.
After, one year I go to the shop. Gold rate increase 500 per gram.
But, shop manager told, I can't give lod rate. You purchase gold only new rate.
Three year completed. My gold is take Lalitha jewellery shop. Not give new gold. Please solve the problem.
Thanking you.
JANA SAMPATH's reply, Dec 7, 2020
Please solve the problem

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    Kukatpally
    India
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