Landmark Online India / Landmarkshops.in — worst customer support

Address:

Mohana, Villa no-1, confident Capella, rajagiri Valley, Kakkanad, Ernakulam, Kerala, 682039

Hello. I ordered a ceramic bowl with lid from home centre on 17th april. My order number is [protected] and i’m a regular customer with home centre. Issue is i received only the bowl without lid. I don’t want the bowl without lid. If i want the bowl, i would have ordered just the bowl and there is a reason why specifically ordered with lid. So i tried calling customer support multiple times and i spoke with supervisor nithin. He said he will fix the issue or call me back a week ago but he never called or mailed. I called almost twice after that but no response. I mailed the issue to [protected]@homecentre.in and no response so far. It’s not about the bowl or money. I’m writing this because of the worst customer service. I’m completely disappointed now. They can either take the bowl return and refund or send the lid. I also want nithin to call and apologise me. I didn’t expect this kind of worst service from homecentre.