[Resolved]  Datawind Innovations Pvt. Ltd. — non delivery unresponsive behaviour

Address:

Gurgaon, Haryana

Dear Sir
I need to beg your kind attention towards the mental agony and nuisance created by one of the company namely “DATAWIND INNOVATION PRIVATE LIMETED”:to which I order a TABLET almost a year back:
Here are the details for all the communication between me and DATAWIND
• I booked AKASH tablet (UBISLATE 7+) online on website www.akashtablet.com on 5 June 2012.which showed that if I make advance payment I will get the tablet in 2 weeks.
• Booking ID No.- PM31A62E3DB
• On 8 June 2012I sent DD of INR 3000 (state bank of Hyderabad DD no. 536015.)
• Data wind confirmed the payment receipt on 26 July 2012 and confirmed the delivery in September.
• On 8 September I mailed to datawind ([protected]@datawind.com) about the enquiry about delivery of product.
• On 10 September datawind replied that they will be delivering product in October.
• On enquiring again on 1 October which they replied on 5 October 2012 that the product will be dispatched in November.
• I enquired again about the status on 8 November they replied back on 12 November with a new excuse that the booked product is not available and they can upgrade the product TO UBISLATE CI with INR 500 and guaranteed the delivery in 10 days after my confirmation; I confirmed the same with booking ID(PMC9F63) also the provide some fake ids for checking status
(http://aapkiapp.com/COD/status.html) which is not in operation from January 2013

• After January 2013 they never replied and gave no status update since then
I am feeling cheated after a year of disappointment I want to request u as at only custodian of consumer rights that you should intervene and instruct the company to get my product to me or refund my money back.
Yours faithfully
Mahfooz ahmad
[protected]