Sulekha Deals / Samsung Galaxy Tab2 — Horrible Customer Support by Sulekha Deals

sribasu

from Durgapur, West Bengal

Address:

West Bengal

I have been waiting for a response to the email I sent some 7 days back. I ordered for a Samsung Galaxy Tab 2 and practically the order was not processed ever. They didn't respond my emails (2 emails sent). When I call them up, they only conclude saying that the EDS period is not over and your order will be shipped within EDS period. After reading all the reviews of Sulekha Deals I am wondering if I am yet again cheated or not. This is why like any other popular online stores, they don't offer Cash-On-Delivery, I believe. I am helpless.

Thanks,
Pom

Was this information helpful?

No (0)

Yes (0)

Related Sulekha.com reviews

View all 1688 Sulekha.com Reviews

Comments

Sulekha.com Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Sribasu,

Extremely sorry to hear that you had a bad experience. We have noted your complaint and will revert to you soon. Can you give us the email ID or order ID?

Regards,
Team Sulekha

Sulekha.com Customer Care

from Chennai, Tamil Nadu

Verified Support

Dear Sir,

Regret the delay in responding, We are so sorry to hear that you faced a problem with our services.As per our records we have delivered the product on 17th Dec 2012 and same is received by you. For any further queries please write to us on [protected]@sulekha.net detailing your issue, we would be glad to assist you further.

Regards
Team Sulekha