[Resolved]  Latestone.com — I have return item due to poor quality

Address:Paschim Medinipur, West Bengal, 721303
Website:Latest one.com

I have been order an earphone on 25 see 18. Today that item have been received by me. But product of item is very bad which was thinking about the item and sound quality is very poor. Whenever earphone is connected my mobile and listen music, which was thinking about the earphone is not good.
Order no - sl-2830388
Date of order - 25 sep 18
Date of receive item - 01 oct 18
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Nov 1, 2018
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
LatestOne.com Customer Care's response
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
Complaint comments 

Comments

I have ordered a earphone from latest one but I haven't received it till now and not even got any information about it.

May I know when can I get the item and if there is any problem then please send my money back.

Order no- SL3012966

Thanks
LatestOne.com Customer Care's response, Oct 4, 2018
Verified Support
Hi we will contact you within 48 hours. Our executive will be addressing your concerns raised. Note: Please do not share bank details / credit card details with anybody over the phone. Thank You.
I have ordered Bluetooth headphone in Ear wireless but not able to tracking which have been ordered... even not showing about product details, which is ordered in website. not getting any updates. so kindly either send me the products w.r.to to the address or refund the amount...
LatestOne.com Customer Care's response, Oct 12, 2018
Verified Support
Hi, Apologies for the inconvenience created. Do share the order ID with us, we will check and revert ASAP

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