After lodging a complaint in consumercomplaints.in of about the receipt of wrong product from Latestone.com (Ref No. 291604), I got a call from a person who claimed he is calling from Latestone( Mob: [protected]). He told me that he is going to refund the amount asked for the credit card details from which payment is made. He wanted to have all the info like card number, expiry date, name on the card etc. When questioned he told he needed the info for initiating refund.
I got many refunds from online shopping but no one needed the details of the card. I don't know whether this person is really from Latestone.com. Because the refunded can be made to the same card without these info.
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Complaint marked as Resolved
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2015
LatestOne.com Customer Care's response Dear customer,
we never ask any net banking details like credit and debit card numbers , pin numbers etc. sorry for trouble please share your order id
Verified Support
Sep 22, 2015
LatestOne.com Customer Care's response "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
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