[Resolved] Latestone.com — Delay in order and even not finding my order list in the website | |||||
I have ordered head phones on 6th march, 2016. But didn't receive my order till now. I have been mailing at www.latestone.com. They have replied saying 'sorry for inconvience caused. Will receive your order'. I have mailed them 4 to 5 times but found the same response. In mail they have mentioned the tracking link of the item, if i track using the link to my shock i saw that the item has been dispatched from the supplier and returned from my side and it reached to the supplier. I have already paid the amount. When i login to the website and see, there were no items ordered by me in the list. On calling to +[protected] there was no response My order id is : so1591293 Was this information helpful? | |||||
May 23, 2017 Complaint marked as Resolved LatestOne.com customer support has been notified about the posted complaint. Verified Support Apr 19, 2016 LatestOne.com Customer Care's response Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
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 2 Comments | |||||
Comments
Not working in my mobile I try many times costumer caer but no response so plz help
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LatestOne.com Customer Care's response, Apr 25, 2016
Verified Support
Hi, Please share order id, our customer support will surely help on this. Please let us know your convenient time so that we can give you a call. Note: please do not share bank details / credit card details with anybody over the phone. Thank you
Money is debited order is not places
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