[Resolved] LatestOne.com Online Shopping — refund of money was not being done from last 15 days

sreen95

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

This is Keerthi from Hyderabad. I purchased a Ptron Powerbank from Latestone.com online shopping site nd the order No is L174933, but it was not even turned switchon when i received it. so i approached Customer support and they arrange reverse pickup of that product and meanwhile the refund of my money. They took their product back but my money was not refunded till now, it was already been 15 days after i returned the product. I raised several mails to them regarding this but they was no response from them after they picked the product from me.

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Complaint marked as Resolved

I forwarded a mails to [email protected] regarding my refund, But no use after i called to customer care non of a single person doesn't answered my call. even i posted my comments in facebook but they removed my comments. Finally i posted a mail in consumer complients after that only i got my money back.

Jan 31, 2015

Updated by sreen95 Finally I got my money back after so many remainders and complients. But i am fully unsatisfied with there services.

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Comments

Reddymarepally1234

from Hyderabad, Telangana

Hi this is Sushma from Hyderabad, I ordered a product with order ID L1372532 from latestOne. I am not satisfied with the product hence I returned back (for picking the item also there were so many delays from them but the delivery of the product was very fast because they will get money). After so many remainders to them they said that a refund will be made in 5-7 business days. 10 business days are over till now I didn't get a refund. Kindly look into this and resolve as soon as possible.
Thank you.