| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 | | Website: | www.lavamobiles.com |
Hello Lava Care,
Good Day!!
I feel very bad regarding this issue. As per your conversation you informed me that your mobile phone was ready and I got the hand phone yesterday, i.e. 20 Jan 2016 in your service center.
After getting the hand phone on service center the phone was working well for some hours, then after same problem will come "Over Battery Temperature" please remove the battery the same error message will come again.
May I know the reason for this error message, I submit the hand phone on 4 Jan 2016 in Chennai service center and received the hand phone on 20 Jan 2016 yesterday. More than 16 days my hand phone on in service center only. But the problem was not solved so far.
Kindly let me know what is the exact solution for this problem. As I am contacting you regularly past 2 months regarding the hand phone issues. Hope you also know that.
Here I attached the screenshot of the error message has passed on the hand phone, kindly check the attachment and provide me exact solution in this regarding.
Looking forward to hear from you soon
Regards
Vijayakumar C A
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