[Resolved]  Lava Mobiles — DEFECTIVE PHONE SOLD TO ME MOBILE NAME LAVA IRSH ALPHA

Address:

Thane, Maharashtra

Pl note my phone is still not working and not with me pl note date of events 1) I had purchased the the phone on 16.03.2015 12.30 pm but the phone did not work full contact were not displayed at 4.30 pm same day 2) I returned the the phone the same day to Mobile store (Virar w Maharashtra State) at 9.00 night dt 16.03.2015 3) Next day the mobile store people took the phone to service centre ie Sharada Teleworld Vishwakarma Nagar Mumbai ph [protected] Mr Atul ( contact person) Servcie centre the problem told was software and the repair was done, returned to me on 17.03.2015 at 9.30 pm ( no job work issue or given by ser center ) ( as they did not educate me on the procedure that has to be done by service centre) 4) on 18.03.2015 morning 9.00 am the same problem raised, handed the mobile to the service centre at 3.00 pm same day, the probiem reported was software ( no job work given) As I was told that they (Ser .centre) will keep the phone for 2 days 5) 21.03.2015 (Saturday) went to ser center morning 10.00 am, I was give job work copy when insisted ( they were not ready to give) as the same problem was recurring again & again and from that time the phone is in servcie centre ( pl note the problem was same contact not properly show in my phone as previously reported)