[Resolved] Lava Mobiles — Faulty product

rkhan01990

from Gurgaon, Haryana

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.lavamobiles.com

Purchased lava phone x17 on 8th august from mobile store gole market. Its a faulty product as internet and network is not working since day 1. Contacted mobile store for the same and they asked to check with lava directly.

Lava is not helping in this case, as we have submitted 4 times to lava centre and still the issue not solved. Lava service centre not able to replace or repair the phone.

Imei : [protected]

+3 photos

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Oct 9, 2016

Complaint marked as Resolved

Lava Mobiles customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

Lava Mobiles Customer Care's response Hi, we are really sorry for the trouble and you can rely on us to solve this issue. Could you please inbox us the following details, so that we look into it at the earliest. 1) Service center details. 2) Job sheet or work order number. 3) Your contact details