Lava Mobiles — lava mobile model no a97 black/grey imei no-[protected] lcd damaged

Sep 10, 2017

Updated by Piyusha Yadav Lava mobile a97 black/grey imei no-[protected] purchased on 4/5/2017.
I am facing a problem with my mobile. I went to service centre ambe electronics j-5 sector-15 baisoya complex noida on saturday 9/9/2017. They have given me invoice and check my mobile bill. They told me this mobile is covered in warranty period. So you don't have to pay money and it is written in manual 6 months warranty for handset and 6 months for battery and physical damage is covered in warranty. They have said we will charge service charges for that i have agreed rs.391.84 (Lbr:250.00 part:82.06 igst/cgst/sgst:59.78)
In the evening one of the person call me up from service center no[protected] and told me that you have to pay 6-7 thousand for damage. Please help me so that my mobile will repair soon.
With regards-
Piyusha yadav
Mob-[protected]
[protected]