[Resolved]  Lava Mobiles — Lava pixel v! I cant attend the incoming calls. Facing hanging issue often. This is 4th time i am facing issues

Address:Gautam Buddh Nagar, Uttar Pradesh

This is Ravichandran from Tiruppur again, ..Based on the - Present - LAVA Area manager Mr. RAJA's adv. I keep my Hand set for 10 days time to check ...
Again I found the issues ..like ..Display issue ...Battery issue and hanging some time .. It was advised to give the HS to Local Service center..to re-pace by Mr. Raja

Yesterday ..I had given the HS to Tiruppur Service center...and get the Manual Work-order, not Computerized one - They told, " will check and come back " like
Today ...Morning !..One girl called-up from the Center and inform me .." there is a Charges of INR 350 ...the HS is corrected and I can collect that...Like

I inform the same to Mr. Raja ...after some time...One more call and told, " The Hand set is Ready to collect " Like ..
​Then I called-up Mr. Raja ...and discuss all
- Till last 12th August ...the hand set was given so many times...that times all there will be no issue and HS was on correct condition
- After the Warranty Period..its converted as Chargeable...?!?!?

This is one type of Cheating ..!
When I discuss with Mr. Raja ..he put conference with Service center Owner ...He told, " There is no problem with HS ...its found Okay..."
Then I told, " I will give the HS to some other Service Center to repair ..what ever happened ... the Same should accept by Service Center owner ..." Like
Then Mr. Raja adv. him to do the Proper repair and confirm ...if any further problem ...they can arrange for the Re-placement...Like

I loss my trust on " LAVA "
How you​ are going to take ..!

Can somebody call and discuss on this !??!

Please confirm

Best Regards,
Ravichandran B M ​​

​+[protected]​
Name: B M Ravichandran
Mobile: [protected]
Email ID: [protected]@gmail.com
Address: 66 & 67, Bharathi Nagar, Chandrapuram - East, K N P Colony PO - Tiruppur - 641 608
FeedBack Type: Complaint
Product Type: Smart Phone
Product Name: -select Product-
Product Cat: Others
Feedback: Lava Pixel V! - - I cant attend the Incoming calls . facing Hanging issue often ...this is 4th time I am facing issues
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Oct 9, 2016
Complaint marked as Resolved 
Lava Mobiles customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2016
Lava Mobiles Customer Care's response
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