Lava Mobiles — Laxmi services (service center) replaced my mobile internal parts

Ajad alli

from Delhi, Delhi

Address:	Gurgaon, Haryana
Website:	www.lavamobiles.com

I have visited in luxmi services service center gurgaon 30 june 2016. I'm facing the charging ic problem then he asked me the charge 1500rs then given the charge 1500. Then again facing the same problem once again visited in luxmi services service center thay have collect my phone after 3 hrs he has change my phone i told her it is not my phone then kamlesh told me no it is your phone after that ravish brother came they argument with me. Then i contact the customer care i informed everything they are it not possible to are end.

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Comments

Lava Mobiles Customer Care

from Noida, Uttar Pradesh

Verified Support

Hi, we are really sorry for the trouble and you can rely on us to solve this issue. Could you please inbox us the following details, so that we look into it at the earliest. 1) Service center details. 2) Job sheet or work order number. 3) Your contact details

Ajad alli

from Delhi, Delhi

Luxmi services service center, they are not provide any job sheet only they are collect my phone then after 3 hrs they are telling it not possible are side.
Azad Ansari
Lava Iris X5,
[protected]

Lava Mobiles Customer Care's response, Sep 5, 2016

Verified Support

Trust you had a word with our representative.

arsads

from Delhi, Delhi

Yes it is correct Lava Mobile it is biggest Fraud company in india the company service team is also totally fraud be carefull.