[Resolved] Lava Mobiles — Mobile Repairing Problem | |||
Hello My Name is Shahjad Khan My contact Number is- [protected], [protected], office no[protected]please call in this number during office hours) Address- S-4/48, Ground Floor, Old Mahavir Nagar, Tilak Nagar, New Delhi-110018 My [protected]@gmail.com I purchase Lava irish alfa IMEI No.[protected], I have submitted this phone to service center(Sharda Communication) on 15-may-2015 and at the submission they said there is a problem of touch after one week they change touch but when i get this mobile back same day within 10 to 15 minutes i m getting same problem and submitted once again and after one week they change touchscreen once again and when i get phone, problem has been same they does not solve the problem but they said they have change touch i submitted phone once again and they again saying there is problem in motherboard and also in touch. i want my phone as new becouse when i purchase this phone i getting problem in just 5th day of purchasing of this phone. and i purchase this phone on 26-april-2015 and i m getting this problem from 1-may-2015 and every time lava service center change touch even service center people also saying that this is defected product u get from company i want my new phone now. and i m going to file a case in consumer court against your company because your company gave me a defective product after that your service center is not giving me my solution. if i not get this product within this Monday(12/07/2015) then you will see what i do with you and your company Was this information helpful? | |||
Complaint marked as Resolved
Lava Mobiles customer support has been notified about the posted complaint. Verified Support Jul 13, 2015 Lava Mobiles Customer Care's response Dear Shahjad, Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly. Regards, Lava Digital Team | |||
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