Lava Mobiles — unnecessary charge

Dear sir
I approach lava service center, sealdah to repair my lava iris fuel mobile. My mobile was out of guarantee period. I was demanded rs 100 charge to tell me how much repair cost. Repair cost was high so i did not agree to it. But i have to paid rs 100.
Later l know other mobile service center does not charge to tell how much repair cost.
So kindly look into matter.
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New phone purchased on July 2017 model lava i7 and the handset is automatically switching off even call receives it dails raised a complaint in service centre team member usha and others are not responding properly and as on date no information provided also speaking irresponsiblly
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