Address: | Bangalore | Website: | Lazypay |
This is Rashika, actually one day I received a text that transaction of rs1119 has been made using Lazypay (I've never downloaded this app or register my self on this platform), I searched on Google it's shows that this is a way from which they make money and Lazypay has very bad image, I called on customer care but no one speaked, I ignored it. Next day I again'received same message (I'm attaching every image), then I got suspicious and downloaded the app to see what's the matter, I found that from Myntra someone has used my account, but without OTP how can they register me or without kyc how can they approve transaction, I was relaxed as I didn't share any OTP or registered myself.
I put 2-3 mails to them but they didn't reply, suddenly I received message that your account has been blocked due to suspicious activity, next day I received different message saying your account has been blocked due to payment not done meanwhile I didn't get any reply or call. Today I received a call from Lazypay they said that you've to pay your dues, I said why should I pay I didn't buy anything, and why you people didn't reply me when I was in trouble and you re calling me now for your payment. I argued for some time, they I received message that 35rs has been charged again due to not paying,
I'm not understanding what's happening and what should I do. There's no one to whom I can complaint about
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