LazyPay — wrong transaction

Address:

Type 1 h block 102 Upums campus Saifai, Etawah, Uttar Pradesh, 206130

I booked a room through make my trip on 16 march 2019, for 2 days, advance paid using lazy pay, but when i reached at hotel the receptionist told me to pay full amount bcoz advance was not credited to hotel acc, so i paid full amount
I am receving massege to repay the due, if the advance was not paid to hotel and i paid full amount why i should repay, make my trip people told me resolve but problem not resolved
Kindly look in the matter and resolve this
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