Job sheet no: JS[protected]
Date & Time : 11 July 2017 17:58:05
Mobile : [protected]
Name : Virendra Jadeja
There was a problem in calling, so I gave my handset to LETV authorized service center at Ahmedabad. (Address: Touch Ahmedabad, 15, 16, 17, 18, 1st floor, Neptun Tower, Near Neharu bridge, Ashram road, Ahmedabad-380009). Finally After almost 4 month I received my handset back after so many requests. But I received my cell phone in almost dead condition. Nothing works. When i touch any where on screen or press any button its getting hanged and restarted automatically. When i complaint regarding this, They just answer me that "you are lucky because you are getting your handset back. sorry, we can't do anything for this." Then i asked them why my IMEI of this device changed. They simply answer me that we have updated its software so that might be changed, but this is your device.
I don't expect this type of answer from service center representative. Please take strong action against such company. I want new cell phone instead of this useless cell phone.
Also, guide us what should i do now.
I have attached customer's copy of job sheet and Office copy of job sheet for return without repair.
Looking for your valuable support.
Thank you.
Virendra Jadeja
M: [protected]
Was this information helpful? |
Post your Comment