Address: | 560103 | Website: | lemall.com |
I've bought le 2 phone on company website lemall.com on 28th june 2016
From 5th july my 10days warranty period starts.
On 8th july i email to them that i'm facing so many problems in the phone after updating it.
No reply was being made by them till 15th of july
I called on their toll free no but no customer care person guided me, they just kept on making fake promises but no solution
No senior person attended my call they kept the call on hold but no solution.
Their official fb page delete my each n every post i made on their page
I tried to raise a replacement request but they made their system such that no one can submit the request within 10 days warranty period
Ive attached the screenshot of the call log and the error i was getting while submitting that request for return or replacement
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