| Address: | 500017 | | Website: | in.lemall.com |
I purchased leeco le1s phone from flipkart on 09.02.2016. The phone display broke though its corning gorilla glass which should support the phone atleast when its dropped from a low height. Company couldnt maintain their promises that were made during sale of the phone.
The service center executive said that the phone cannot be repaired and it has to be replaced only with a charge of rs.4866 and promised to deliver in 15days maximum. As there is no other option, though the phone is under warranty, given the phone for replacement.
Now, even after a month, the phone wasn't replaced and no proper information has been given. Whenever i called they say no stock and they apologize. Both service center (Delight solutions, hyderabad) and leeco customer care failed. When i asked for my phone, they were unanswered. Also the product has been discontinued.
One advice to all the buyers is not to buy the phone. They promise by they fail to do so.
Please help me in this regard.
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