[Resolved]  Lemon Vacation — Fraud company cheating people of their money

Address:Chennai, Tamil Nadu
Website:www.lemonvacation.com/

Hello my name is akhilesh. my customer number is 0481. I took a 5 year membership scheme from this company Executive name: Thiru. he is the main fraud person. speaks nicely and cheats people giving false commitments. from the day I took the membership in august, they are cheating me on all aspects. First they promised me 2500 rs. worth kitchen set. they did not provide me the kitchen set. Later I tried to book a body massage through their offer (50% off). they were not booking in the SPA which i told them to book, instead they gave me address of some other SPA near to their office in valsaravakkam. They told the amount as 1900 after 50% reduction. I smelled that something is fishy when I enquired the SPA directly they told full amount itself is 1800 rs only. so the company was making me pay the entire amount making me believe that i have paid only half their amount Regarding their hotel bookings in pondicherry, few of my friends went to Surya beach resort in pondicherry through lemon vacation booking. As per executive, they claim that we need to pay only service tax for the room and other expenses are free. For a cottage room, they were charged 1500 rs as tax whereas actal room tariff itself is only 1300 rs. so, we are in the belief that we paid only tax but tell me only tax we need to pay 1500 means room rent is 15000 or what? we are paying the entire room money only in the name of tax and maybe these people are having tie ups with two three resorts in such locations which help them in cheating people. So I went to their office asking for a refund and had a discussion with their Managing director. I don't remember his name maybe Ansari. he told me and my friends who were similarly cheated that they will refund the money immediately. we went back in the hope that the money will be refunded soon. But then starts the real game by these people. When we call asking for status of refund, Their customer care executives Preeti, Priya, Jenny etc always tells that they will get back by evening and never get back to our queries. further, their MD is always outstation and never available to take calls. Now I am not getting refund of my hard earned money which I put in this fake firm. beware of these THIEVES AND MONEY STEALING PEOPLE. Don't fall prey to their trap and pay money for vacation. You will end up increasing your telephone bills, blood pressure without any benefit.
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Oct 17, 2015
Complaint marked as Resolved 
There was a misunderstanding and the company has taken adequate steps to refund the money. I am satisfied with the response given by the company personnel with respect to refunding the money. wishing them all the very best in their future endeavours
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    Lemon Vacation Phone
    +91 44 6565 5510
    +91 44 6565 5520
    Lemon Vacation Address
    Shree Pushpa Complex, #91, 2nd Floor, Kamakodi Nagar, Valasaravakkam, Chennai, Tamil Nadu, India - 600087
    View all Lemon Vacation contact information