LetsBuyMobile — Not received my product or submit amount

my order no.lbm31058913s not delivered . the company said we are unable approve your application for mobile on emi at this time. I call so many times of customer care but they said your application does not match our policy criteria. i don't know what iis the policy of this company and did't tell me anything about company policy. pls do action in this company. this company is totally fake.
Complaint Status

i have paid Rs.999/- on dated 28/06/2014.through cash for the purpose of purchasing EMI without CC Option mobile
phone. You have send the confirmation of said payment as given below:
Order ID LBM17278
Mobile Phone
EMI without CC Option Rs. 999.After 13 days you have informed me that my
credit criteria is not valid for said application.Many times i tried to
contact you by phone but no person has been received the phone.
as dated 019/07/2014 i have received one of the watch i.e Stanley co.
watch.(this is not a branded cum Dead watch) but as per LBM company term
they will give me Branded wrist watch.
its totally cheating.

LBM18649 No Refund

LBM18649 No Refund. Contact center promised refund on 16/jan ..failed. Contacted again .. failed.