| Address: | 148026 | | Website: | www.flipkart.com/leeco-le-1s/p/itmehht5gyfrdrqz |
Order id: od[protected]
Order date:[protected]
Product: letv le 1s
Subject: not getting my mobile replacment
My name: nitesh verma
My city: sangrur (punjab)
Service center - network business group, s. c. o.45, ground floor, leela bhawan market, patiala
Claim amount (approx.): 10999 rs.
My mobile no:- +91 [protected]
Job sheet no:- js[protected]
Email - [protected]@gmail.com
Respected sir/madam
I am a buyer of letv 1s mobile. i purchased this mobile from flipkart, and my order id, job sheet no all info is given above. i want to tell you that due to two fault on my mobile, i submitted my letv le 1s mobile phone to le tv service center at patiala on 25th may 2016, the reason is that phone not charging up& also its automatically switched off after few minutes. service center person told me company will give you replacement of this phone to new phone in 10 to 15 days, but till date i not got my phone or any repair or replacement from letv, i had taken follow up with service station 4 to 5 times but they do not have proper answer and they suggest me to call in the company call center and i do also that many times nd they are also not answered properly just giving hopes, and also they are not on one stand for what the reason is bcoz one told me that ur phone is in the bangalore company for repairing nd another told me that we have facing a problem for importing phones. sir its already 45 days are gone, last time on 28/6/16 letv customer care person told me that you definitely receive your phone on this week, nd this week also gone. service center executive told me that we can't help you in this situation. because earlier persons also having the same problem. letv customer care persons always saying that we do not have stock but online sale they have stock for selling nd also sale of their phone online is going on. this type of service is providing by letv. the problem is not in the side of serive center but to letv. first i wanted the phone with extend warranty. but now i want to refund my whole money bcoz now i have no trust any more to letv or their service. kindly help me to out of from this situation nd.inexplicably 45 days are gone nd this is not my fault. i attached here my invoice and jobsheet document also. please take some fast step to solve my problem. Was this information helpful? | 
