Liberty Shoes — detective show

Address:

Rz 98, T ext vishwash park, New Delhi, Delhi, 110059

Good morning sir, my self ajmer singh from uttam nagar new delhi. I hadpirchage a liberty shoe from liberty shop at cost of 3500.00 and it was really good in condition and it is remaining about 90%. But it sole is fully damage as like watermelon buckle and it broken. I visit to that shop and sales man told that is defective piece and you complaint it liberty care by mail or call. I had mail last week but no response. I call custome care but nobody picking up my phone also. Pls find out where is problem. Thanks and jaihind