Lido Learning (Quality Tutorials Private Limited) — Denied my refund request

THIS IS AN OFFICIAL COMPLAINT TOWARDS LIDO REPRESENTATIVE NAMED ABHISHEK ([protected])
I Paid for my son's 6 months tution in advance. Total amount was 25k. While enrolling to the course, I was given full confidence that if I do not like the tution I can request for refund at ANY TIME during those 6 months and only the amount valid for the taken classes will be deducted and rest will be refunded. After 1 month of tution I decided to cancel my enrollment and requested for the refund. But the guy ABHISHEK Who was earlier very responsive have stopped picking up my call. Customer care representative mentioned that they do not have any refund policy and only if done within 15 days of enrollment then only refund possible.
This is a clear case of fraud to get money using false and misleading promises and advertisement.
My kid name is pujit and registered phone number is [protected].