Likizo Services — likizo services who are a big fraud

Address:

Pune, Maharashtra, 411017

We had got likizo services on 31st aug 2018. We immediately planned for a hotel booking for my b-day and they were like we don't provide taj hotel and instead will provide trident in mumbai so we were like of for it and when we told to book it they are like pay 5000 rs and i[censored] want taj mahal in mumbai then pay 12000rs. Again we booked for same as they told that u have to book 1 month before but again they failed to provide the necessity.
We went to their office for refund so after 2 hrs of quarrel they told that we will refund 65k in 2-3 days and u will get ur refund and yes it's one month and still we didn't get refund. We also got a written statement from them that if they fail again i will get my refund. So as it was there in my policy for dinner. We planned for dinner in barbeque nation but they told simply barbeque will b available i[censored] want so we were ok but didn't get any confirmation mail from them. On call they told that ur booking is done so just tell our name so we went and to our surprise again the same issue booking was not done so we paid. 3 days later we went to their office in baner but again they were like we had booked.. They called 2-3 people to confirm the booking.. And they were like we had booked but for us hotel people were like no booking of such kind.
As we were planning for mahabaleshwar they were like u go there, we will book it as soon as possible and still i[censored] r not satisfied then will do refund. So we proceeded.. Now for 31st and 1st jan still we haven't got any confirmation about booking. And when i am calling them since 5-6 days everyday they r like tomorrow u will get, everyday tomorrow they r saying. Today again when we called they are like tomorrow we will give. Means 2 days for trip and still we don't know that r we gng or no. We had a big quarrel with them on call and still they r like we r just booking and u will get paid. But this is causing a lot of mental trauma. It's our worst decision to join likizo.