[Resolved]  Likizo Services Pvt Ltd — services not provided

After seeing my complaints every where, and also filing in consumer forum, a person named Bharat who was avoiding my calls before now suddenly called me himself and he is acting as if I cheated him with HIS money, which in fact is the other way round. He was just talking and not listening at all and I had to raise my voice and make him explain. He was avoiding my call and Amol was appointed to take care of it, and the only thing he had said was from Oct 1st enrollment will be done to which I specifically said I want my grievances resolved which I have emailed you before everything else, and apart from that I want it in email and this conversation was on Sat Sept 22, 2018. I never received that email instead I got a call from Bharath as he is pissed I posted complaints against them everywhere. He says, that they have discussed with management for approval, but I never got any confirmation regarding that nor email nor phone call, and I specifically said your are solving my grievance and you talk within closed doors without letting me know. He was just making an excuse as I have filed a complaint with consumer forum and complaints everywhere and suddenly out of the blue called me, which he was avoiding me till now. And the Amol who was supposed to send me an email is nowhere to been seen now.

Dear Sir,

Please share your membership details, so we can check the details & get back to you to resolve your queries

Yes, they are frauds. They take customers inside a room, have jammers and restrict customers from using their phones. This is against business ethics and unlawful. The agreements signed are unethical as businesses are obligated to refund amounts and there is no clause allowed for non-refund in laws if they mention it its unlawful and amounts to fraud and cheating. I have filed a consumer court and police complaint against them. I am going full force against them, as they are frauds and cheats.

One thing is for sure that only after you file a complaint with legal authorities and online, only then they call you otherwise they will avoid you. Imagine how their customer service will be going ahead as well.

You should have never used your debit card. For credit card please immediately raise chargeback dispute, and also write to the nodal officer of the respected bank for credit card fraud. Today itself I have written to Navi Mumbai Commissioner of Police, as two days back I had complained about the same and today they asked me to send a detailed complaint with address which I have done.

It's been three weeks now, but they haven't resolved anything. Everytime I particular say to them that instead of phone call, I need in writing, in email proof, every details and specifics but they NEVER EVER provide me in email writing.

I have specifically four times on email told them to given me every specifics and details in email as it will be proof, and also told them on phone calls. They always say will email but they never email me the specifics and details, as they don't want to give it in writing.

Below is the 6th Email that I have sent them. They are just refusing to provide it in writing what I had asked for. They make false promises before and after the agreement is signed. Bharat, Amol, Sayed Hussain, Kapil all will force you, lie to you, and backtrack on their words and will also harass you if you file an official complaint against them.

[protected][protected]----

Hello,

This is to inform you that on September 27, 2018 I had a heated conversation with Bharat where I specifically AGAIN told him to give in writing through email all the specifics and details. These were the specific words of Bharath, "We won't call you again, we will email you and you will receive the email next". I have proof. Then on September 29, 2018 I again sent you an email, again reminding you that I want all the specifics and details in email not orally, but in written proof which you have not YET have done it which clearly shows you are trying to avoid that. I have clearly also said on September 27, 2018 that I won't take any calls because your customer service especially Bharat has no manners to talk and has no commitment or intention to solve the issue, he is a liar and I specifically told him when I was following up he never came on phone and when I raised and filed a complaint he calls me upfront. I am mentioning it again.

I have put five emails now asking for every specifics and details and also concrete implementation of the gym membership and the services that you talk about which you have not provided. Unless you don't provide me in writing through an email with all details no phone calls will be entertained. For the past two weeks I have continuously called and Bharat has refused to come on the phone even though he had promised in front of the police officer this will be resolved. You made me call you again and again and no resolution, after I make a official complaint you are doing all this drama but still no email which I had requested.

Please be rest assured, I am going to take every legal action there is possible against you. Every day you are defrauding people of their hard earned money.

Issue Has Been Resolved