[Resolved] Limeroad — poor customer service

[Resolved] Limeroad — poor customer service

B Babita Mohanty from Siwan, Bihar

I have ordered for 1 kurti in limeroad which was delivered to me on 9th dec'18 and due to size mismatch i have generated return order on 10th dec'18. From that day, i have been following up with company for pick up but no one care for the issue. The courier boy asking to deposit product at the location of his choice. When it is clearly written in return policy that, product will be picked from door why i will go and deposit. When i narrated the whole scenario to limeroad customer care, they promise me of highlighting the case and will be picked by eod. The eod never comes. Suddenly i receive a message from the courier, we have attempted multiple times and couldn't able to contact. Neither i receive a call nor any one contacted till now. Is it n't a poor service??? Please be aware of limeroad online site, you may stuck up anytime. Was this information helpful? No (0) Yes (0)
Jan 19, 2019 Complaint marked as Resolved LimeRoad customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 LimeRoad Customer Care's response Hi Babita, please accept our heartfelt apologies for your less than satisfactory experience with us. We would request you to please share your details here: http://bit.ly/2gADZWU so that we can fix this.
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Comments

Ankita Tekawade

from Pune, Maharashtra

I had recieved a msg before 15 days about lucky draw from limeroad. I had paid more than 180000 as they demanding for completing process of gst tax signature NOC etc. But they again demanding money. So plz help me to refund my money.I have all details about ol transactions n such peoples.Plz call me at [protected].plz kindly help me.

LimeRoad Customer Care's response, Dec 25, 2018

Verified Support

Hi Ankita, apologies for the inconvenience caused. Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. We also wish to bring to the notice of that such calls are made with the intention of committing fraud and illegally obtaining confidential information and / or money from people. We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by Limeroad. Further, we have initiated a legal inquiry and shall ensure that appropriate action is taken against the fraudsters.

Sonali tiwari

from Mumbai, Maharashtra

I want to cancel the ordered item as tge delivery date is too long
I hereby please request to cancel my order

LimeRoad Customer Care's response, Dec 25, 2018

Verified Support

Hi Sonali, apologies for the inconvenience caused. Please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.

Ilovegod

from Mavoor, Kerala

[protected]. My wife also got call today at 11:09 am from the above number, stating she had won swift dezire. She had bought kurta from limeroad this month. We knew it was a scam and rejected the offer. Just want to get this to the notice of limeroad.

LimeRoad Customer Care's response, Jan 8, 2019

Verified Support

Hi, we apologize for the hassle that you’re facing. Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. We also wish to bring to the notice of that such calls are made with the intention of committing fraud and illegally obtaining confidential information and / or money from people. You are advised to call the customer care at 0124-6683700 to confirm before responding.