Limeroad — Product has not collected as return and refund has not given from last 18 days

Address:

New Delhi, Delhi

I have ordered a black jacket (order no. [protected] ) from LimeRoad.com, on 30th January, and i received it by very next day that is 31st of January, payment mode was Cod of Rs. 1260, they didn't provide the check and trial facility at the same time, so after payment i tried and found jacket size was small, i required Medium size, i called to customer care and mentioned the details, they said courier will be pick in 3-4 working days, i said ok after a week no body has come to collect the product, i again called and mailed the limeroad team as requested for return, they said your matter has been escalated, after that they said courier the product by ur own, i went to courier company, they said we would'nt take the guarantee that your product will reach, as we have found most of the time company has not present, so again i called the limeroad time, they said dont worry our courier boy will come in next 24hrs, after 48hrs gone again i mailed them, they your matter has been escalated and the total time to follow them is about 17 days, i dont understand, when i order the product it has delivered very next day, but when i wanted to return the product no body came from last 16 days, it was very pathetic experiance with limeROAD.com, m not here to follow them regularly, they wasted my time and money, i ll never go for shopping with this company. I hope this forum will help me.