Lloyd — 3rd time requesting to service air conditioner

Address:Khuntia Colony, Lokanath Road, Behind telephone exchange, Puri, Odisha, India- 752001
Website:Llyod service site

Dear Team,
Greetings of the day!

I had made service request 2 times before as well in last 2 weeks, but sadly I did not got my Llyod Air conditioner service done yet.

Couple of times team from bhubaneswar just contacted me but service was never done yet.
After a week one of the team member told in the morning and introduced himself as the manager, never told his name. His mobile number is +[protected]. He promised me to get it done on Thursday/13.08.2021.

On the Thursday morning when I have called him, he told that he is on his way to me. Then till evening he has not answered my calls, later I have called him again. He told that he will call me but never call me back again. I have attached call details and WhatsApp message for your reference.

I have told the entire story to let you get informed, how Bhubaneswar Llyod service team is providing service.

1. I have purchased Llyod air conditioner thought of getting good service, never got yet.
2. By getting this service I will never buy any Llyod product again in my life. Because me as a customer lost faith on company service.
3. I will never recommend anyone to buy Llyod Air conditioner or any product in future, as your company is not providing service.
4. You have lost my loyalty, future business from and future business through mouth to mouth marketing instead your competitors will get that business.

Your company is not providing service after repeatedly requests.

This is the 3rd time I am requesting:-
1.Kindly send a technician as water is dripping continuously from the air conditioner.
2. Air conditioner needs deep wet cleaning
3. Drainage pipe got blocked, need to be changed
4. Both of Insulation pipe was damaged need to be replaced.

Kindly consider it as my Urgent request.

For any further information please feel free to contact me.

Kind regards

Narottam Sahoo Mandal
Email: [protected]@gmail.com
Mobile:+91 [protected]
At- Khuntia Colony,
Lokanath Road,
Behind telephone exchange,
Puri
Odisha,
India - 752001
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